Privacy Policy

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DATA CONTROLLER OF THE PERSONAL DATA FILE

 

Identity of the holder: INICIATIVES DE COMUNICACIONS GEMINIS S.L. (ICG)
Address: C. Mestral, s/n, Polígono Industrial de Torrefarrera, 25123 Torrefarrera-Lleida (España)
Phone: +34 973 751 533
Email address: rgpd@icg.es

 


 

HOW WE OBTAIN YOUR PERSONAL INFORMATION?

We collect your personal data when:

  • You contact us directly, at fairs, events, meetings, presentations, or through the contact forms from our corporate websites such as www.icg.es, www.hiopos.com or www.portalrest.com to request information about our solutions and services for companies.
  • You buy our solutions or services directly with us.
  • With your previous authorization our professional distribution channel and our official TSS communicate your personal data after the acquisition of any of our products, hire our services, repair our devices or the resolution of any type of incident.
  • Collecting information automatically (cookies) subject to the corresponding cookie policy in some sections of the Web sites.

 

PURPOSES OF THE DATA TREATMENT

The information submitted to ICG is intended to manage your requests, provide you with the information you need and keep you informed about all our services. These data may be transferred to other companies belonging to the ICG Group, to our professional distribution channel and to our official TSS for the purposes indicated below:

  • To answer your questions and requests.
  • To offer support and technical assistance regarding our products.
  • To control and follow-up our solutions and services.
  • To send commercial communications with information about our solutions, offers and promotions…
  • For communicative purposes such as sending latest news about the activity of the ICG Group companies.
  • Invitations to events organized by us such as conventions, product presentations, attendance at trade fairs…
  • To legally comply with our business relationship.

 

WHICH DATA WE OBTAIN FROM YOU?

  • Contact Information: name, address, phone numbers, e-mail…
  • Website usage: information obtained through cookies.
  • Commercial and fiscal data in case of establishing commercial relationship.

 

LEGITIMATION FOR THE DATA TREATMENT

The processing of your data for the purposes mentioned above is based on the consent you have given us. However you can withdraw the consent at any time and in no case this conditions will affect our the commercial relationship. You can withdraw this consent by sending an email to rgpd@icg.es

 

RECIPIENT

Data may be communicated to:

  • The competent authority if requested.
  • Banks and financial entities for the collection of services offered.
  • Other companies of the group for internal administrative purposes and management of hired products and services.
  • To the professional channel of the ICG Group with the purpose of being treated to attend inquiries and requests, offer support, technical assistance and send information about the ICG solutions, unless you express the opposite.

 

RIGHTS

The interested party has the right to exercise at any time their rights of access, rectification, cancellation, and objection to the their data processing by sending an e-mail to rgpd@icg.es along with a copy of their ID card or the equivalent official document accrediting your identity.